97 lottery believes gaming should be a healthy form of entertainment — never a source of stress or addiction. Our responsible gaming policy and tools are here to help you play safely and enjoyably.
We're always ready to ensure you have a safe and healthy gaming experience
On 97 lottery, you can set your own daily, weekly, and monthly maximum deposit limits. Once set, they take effect immediately — making it the most effective way to stay in control of your budget.
Set your own limit on how long you can play in a single session. When the time is up, 97 lottery automatically alerts you. Staying aware of time is the first step toward responsible gaming.
If you need to step away for a while, you can take a self-exclusion for any period — from 24 hours to permanent. During this time, logging in will not be possible.
A cooling-off period helps you avoid making impulsive decisions in the heat of the moment. This feature lets you pause your betting activity for a set period of time.
You can set a limit so that once you've lost a certain amount, no further bets can be placed. This protects you from taking a bigger hit than you can afford.
If you ever have concerns about your gaming, reach out to the 97 lottery support team anytime. We don't judge — we're here to help.
If any of the following sound familiar, take a moment to pause and reflect — is gaming having a negative impact on your life?
If you recognize any of the signs above in yourself, don't wait — contact 97 lottery support or take a self-exclusion. Asking for help is a sign of strength, not weakness.
97 lottery's responsible gaming tools can be easily activated from your account settings.
Log in to your 97 lottery account and click the profile icon in the top right corner.
From the settings menu, select the "Responsible Gaming" option.
Set a deposit limit, session time, or loss limit — whatever works for you. Changes take effect immediately.
If you need a break, go to the self-exclusion option and choose a duration — 24 hours, 1 week, 1 month, or permanent.
Reach us via live chat or email at support@97lottery.net. We're here to help — no judgment, no questions asked.
Every 97 lottery tool is in your hands — use whichever you need, whenever you need it
Decide in advance the maximum amount you'll deposit each day. Once that limit is reached, no further deposits will be accepted for the rest of the day.
Set a weekly cap on how much you're willing to spend in total. Keep it in line with your family budget.
Set your own limit on how long you play in one sitting. When time is up, the app sends an automatic reminder.
Exclude yourself from the platform for any duration you choose. Once active, you cannot return until the period has ended.
Read through the questions below and answer them honestly. This isn't a test — it's simply a chance to check in with yourself.
The 97 lottery support team is available 24 hours a day. Email us at support@97lottery.net or chat with us live. Reaching out for help with a gaming problem takes real courage.
Responsible gaming isn't just a slogan — it's what 97 lottery puts into practice every single day.
Users under 18 are not permitted to register. Age is confirmed during identity verification. Any account identified as belonging to a minor is closed immediately.
97 lottery's system monitors for unusual betting patterns and signs of excessive play. When a problematic pattern is detected, the support team proactively reaches out.
No 97 lottery advertisement or promotional material presents gaming as a guaranteed source of income. All terms and conditions are clearly stated on every bonus offer.
Gaming addiction is a mental health issue. We invest in raising awareness around this and actively encourage members to seek professional support.
97 lottery regularly monitors these indicators to ensure member protection.
97 lottery's responsible gaming practices follow the highest international standards in the gaming industry.
Gaming and betting can be genuinely enjoyable — as long as it stays within limits. Backing your team with a wager on a cricket match, feeling the thrill of a Live Casino session — these are perfectly normal forms of entertainment. 97 lottery is here to provide that experience, and it's equally our responsibility to make sure it stays within healthy boundaries.
Online gaming is growing rapidly in Bangladesh. Easy mobile access, instant payments, and attractive bonus offers can all add up — and many people end up spending more time and money than they intended without even realizing it. This isn't a moral failing; it's a very human tendency. 97 lottery acknowledges this reality, which is exactly why we've built our responsible gaming tools.
The most important principle is this — don't expect to make money from gaming. It's a form of entertainment, not a source of income. In the long run, there's always a house edge in casinos and sportsbooks. Winning occasionally is normal, but sitting down to play with the expectation of winning consistently and in large amounts will lead to trouble. We don't hide that fact.
Let's talk budgeting in a bit more detail. Look at your monthly income, subtract your essential expenses, and from whatever's left for entertainment, set aside a portion for gaming. Maybe that's ৳500 a month, maybe ৳1,000 — whatever feels reasonable for your situation. The key is that losing that amount won't affect your household or leave you feeling upset. That's exactly why 97 lottery's deposit limit tool exists — once you set it, you simply can't deposit beyond your chosen limit.
Many people wonder about self-exclusion — if I use it, can I ever come back? The answer is yes: once the chosen period ends, you can return normally. Take a 24-hour exclusion and you can come back the next day. Take a 1-month exclusion and you can return when the month is up. A permanent exclusion is a different matter. This feature exists so you can protect yourself during an emotional moment or a period of stress.
Family also plays an important role. If someone is concerned about a loved one's gaming habits, having a direct conversation is the most effective first step. Through 97 lottery's family protection option, a family member can also submit a request to have limits placed on a specific account — the support team is ready to help with that process.
At the end of the day, 97 lottery wants you to come in happy and leave happy. Every player's wellbeing matters more to us than our business. Whenever gaming starts to feel like a burden rather than a pleasure — stop, use the tools available, and seek help if you need it. 97 lottery is always in your corner.
Common questions about payments and age requirements answered